For better control of receivables, it has been configured the restriction of the right to enter sales documents to customers with an overdue balance in ERP.
When the order is placed, the client’s balance is checked. If this is overdue, the system lets you enter the command, but with the status ”Blocked Client”.
Subsequent to the order, if a cashing is introduced for a client who has been blocked, there will be made a verification to see if the amount is higher or at least equal to the overdue balance. If a value greater than or equal to the overdue balance is collected, all blocked commands will be passed to ”Accepted” status. In addition, email will be sent to the sales agent and the user who entered the order. The email contains information about unlocked commands.
A blocked command cannot be invoiced.
Blocking restrictions on documents can be canceled by users with special rights.